Ak je váš iPhone alebo iPad chybný alebo zamrznutý, ak aplikácie zlyhávajú alebo ak nastavenia vášho iPhone nefungujú, skúste iPhone alebo iPad vypnúť a znova zapnúť alebo vykonať tvrdý reštart. Tieto veľmi základné kroky na riešenie problémov môžu vyriešiť prekvapivý počet problémov s vaším iPhone alebo iPad a takmer vždy sa oplatí vyskúšať, kým prejdete na pokročilejšie riešenie problémov. Tento článok tiež popisuje, čo robiť, keď aplikácie zamŕzajú, zlyhávajú alebo inak nefungujú na vašom iPhone alebo iPade.
1. Reštartujte svoj iPhone alebo iPad
Reštartujte zariadenia iPhone a iPad bez tlačidiel plochy:
- Stlačte a podržte bočné tlačidlo a jedno z tlačidiel hlasitosti, kým sa na obrazovke nezobrazí možnosť vypnúť zariadenie. Potiahnutím posúvača doprava vypnite svoj iPhone.
- Stlačením a podržaním bočného tlačidla telefón znova zapnete.
Reštartujte telefóny iPhone a iPad pomocou tlačidiel Domov:
- Press and hold the Sleep/Wake button on the right side or the top of your iPhone until you the option to turn off your device appears on your screen. Drag the slider to the right to turn your iPhone off.
- Press and hold the Side button to turn the phone back on.
2. Hard Restart (Reboot) Your iPhone or iPad
Reboot the iPhone 8 & iPhones & iPads without Home Buttons:
In quick succession, press the volume up button, then the volume down button, and then press and hold the Side button until the Apple logo appears on the screen. Your iPhone will reboot.
Reboot the iPhone 7 & Older iPhones & iPads with Home Buttons:
Press and hold the Home button and the Sleep/Wake button simultaneously for about 20 seconds until the Apple logo appears on the screen. Your iPhone will reboot.
3. Basic App Troubleshooting on the iPhone or iPad:
Here are a few tips you can try if turning your phone off and on and doing a hard reset doesn’t fix an app that is crashing, freezing, or otherwise malfunctioning:
Quit the App:
Open the app switcher (double click the Home button for older iPhones, swipe halfway up from the bottom of the screen on iPhone X and later) and swipe up on the malfunctioning app to close it completely.
Update the App:
Open the App Store app, tap on Updates at the bottom of your screen.If it needs an update, you will see the app in the list of updates. Tap Update to install the latest version.
Delete & Reinstall the App:
Lightly press on the app icon until it starts jiggling, tap the X in the upper left corner of the icon to delete it, and press Done (located in the upper right corner of the Home screen.) Search for the app in the App Store and tap the download icon to reinstall.
We have also covered what to do if your iPhone keeps freezing or how to fix an iPhone touch screen not working, if you still have questions or continuing issues.
